It’s fine giving a guarantee for a certain number of years but any problems on this type of job may not show until years down the line meaning, in many cases the guarantee isn’t worth the paper it’s written on.
We at Regency give an indefinite guarantee, this means that if anything goes wrong anytime in the future we will look at the problem and if it’s not due to normal wear and tear and is a result of a mistake on our part then we will put it right free of charge.
In some cases even if it is a result of wear and tear, if the rectification job is not too big then we would still do this free or at least omit the labor charge so you pay just for materials.
Our aim is to keep our customers happy. This will enable us to retain our excellent reputation and hopefully be recommended by you, to new customers.