Regency Loft Conversions

Loft Conversions Preston

Regency Guarantees & Insurances

Regency Guarantee

It’s fine giving a guarantee for a certain number of years but any problems on this type of job may not show until years down the line meaning, in many cases the guarantee isn’t worth the paper it’s written on.

We at Regency give an indefinite guarantee, this means that if anything goes wrong anytime in the future we will look at the problem and if it’s not due to normal wear and tear and is a result of a mistake on our part then we will put it right free of charge.

In some cases even if it is a result of wear and tear, if the rectification job is not too big then we would still do this free or at least omit the labor charge so you pay just for materials.

Our aim is to keep our customers happy. This will enable us to retain our excellent reputation and hopefully be recommended by you, to new customers.

Public & Employers Liability Insurance

To provide you with additional reassurance throughout the construction process, Regency Loft Conversions has both employers and public liability insurance covering all works at your property. Details about our insurance certificates can be found below.

Velux Loft ConversionInsurance backed guarantee for your loft conversion

We include a 10 year guarantee on the structural work that we do. This guarantee is insurance backed by Quality Assured National Warranties and includes insurance for any deposit you may pay.

Our written guarantee sets out our obligation to rectify defects in your installation. It cannot however guarantee that we will always be around. If we cease to trade, and defects subsequently develop in your installation, our guarantee, although made in good faith, with the best of intentions, would be functionally useless. This is a particularly relevant concern in these uncertain economic times.

So, in the unlikely event that we cease to trade and we are unable to rectify any fault that becomes apparent within the ten year guarantee period, your insurance guarantee will pay for the fault to be rectified.

QANW Overview

QANW is an insurance intermediary company based in the town of Ayr, on the west coast of Scotland. We work closely with building contractors and trade associations from all over the British Isles to allow them to offer an additional degree of consumer protection for their products and standards of workmanship.

The consumer protection we offer comes in the form of policies of insurance in favour of the householder. These are issued directly by us, to you whenever you have work done by a participating contractor. They provide the type of protection that only policies of insurance can provide.

These insurance schemes are underwritten by Guarantee Protection Insurance Ltd, which is a UK based, FSA registered insurer. The insurer is a member of both the Financial Ombudsman Service and the Financial Services Compensation Scheme, meaning that householders have very strong rights to recourse in the unlikely event that things go wrong.

Arrange a call back to book a free design visit

We can call you back anytime Monday – Friday 9-5pm at a time of your choice. Simply fill out the form below and tell us the date and time you would like us to call you back and we will get in touch.


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